Robert
Hayes.

Senior Administrative Officer. Service with integrity.

PHOTO

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01Profile

Public servant with 15+ years across civil administration and the armed forces. Experienced in programme delivery, policy implementation, emergency coordination and leading large teams with integrity, discipline and accountability.

02Experience

Senior Administrative Officer

Department of Public Works · Jun 2019 - Present

Delivered a $45M rural roads programme across 120 villages on schedule.
Introduced e-file tracking that cut citizen-application processing from 30 to 9 days.
Coordinated flood-relief operations for 18,000 residents with zero casualties.

Major, Logistics Corps

Armed Forces · Jun 2009 - May 2019

Commanded a 250-strong logistics battalion supporting field operations.
Ran supply chains for a 3,000-troop UN peacekeeping deployment.

Officer Cadet

National Defence Academy · Jun 2006 - May 2009

Graduated with the Sword of Honour for overall merit.

03Programmes Delivered

Rural Roads Programme ($45M)Infrastructure · 2020–2023

Built 340 km of all-weather roads connecting 120 villages.

E-Office TransformationE-governance · 2021

Digital file tracking that made services 3× faster and transparent.

Competencies

Policy implementationProgramme managementBudget controlProcurement rulesCommandTeam leadershipInter-agency coordinationCrisis managementCitizen servicesGrievance redressRTI / transparencyE-governanceSecurity clearanceRisk assessmentLogisticsEmergency response

Education

M.A., Public AdministrationSample University of Public Policy · 2006 - 2016

Training

Public Policy & Governance Executive Programme2020

Disaster Management Certification2018